Shipping and Exchange Policy

Effective date: January 8, 2024

Opensox AI is a digital software platform that provides online services for discovering and contributing to open-source projects. As a software service, we do not ship physical products.

Digital Service Only

As we provide software services, we do not support shipping or exchange.

All our products and services are delivered digitally and instantly upon purchase:

Instant Access: Pro features are activated immediately after successful payment
Cloud-Based: All services are accessible through your web browser
No Physical Delivery: There are no physical products to ship or exchange
Digital Downloads: Any resources provided are digital and delivered via email or through the platform

What This Means for You

✅ Immediate Access

Start using Pro features right after payment confirmation

🌐 Accessible Anywhere

Access your account from any device with internet connection

🚫 No Waiting Period

No shipping delays or delivery issues to worry about

🔄 No Exchanges Needed

Digital services are delivered as described with instant access

If You Experience Service Issues

While we don't ship physical products, if you experience any technical issues with accessing our services:

Contact our support team immediately
We'll work to resolve any access or technical problems
Our team is committed to ensuring you can use all features you've paid for

Managing Your Subscription

Instead of exchanges, you can manage your subscription through your account:

Upgrade: Move to a higher-tier plan at any time
Cancel: Cancel your subscription before the next billing cycle
Modify: Update your account settings and preferences

For more information about cancellations, please see our Cancellation and Refund Policy.

Need Help?

If you have questions about our digital services, account access, or subscription management, please contact us:

Email: hi@opensox.ai

Phone: +91 844-7500-346

Contact Page: opensox.ai/contact

Related Policies

Cancellation & Refund Policy

Learn about our cancellation process and refund policy

Policy Updates

We reserve the right to modify this Shipping and Exchange Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the new policy.