Cancellation and Refund Policy

Effective date: January 8, 2024

At Opensox AI, we are committed to providing valuable services to our users. However, due to the nature of our digital products and services, we maintain the following refund policy:

Refund Policy

Currently, we do not support refunds for our services.

This policy applies to all subscriptions and one-time purchases made on Opensox AI, including but not limited to:

Pro subscription plans (monthly or annual)
Any premium features or services
One-time payments for specific features

Why We Don't Offer Refunds

As a digital service provider offering immediate access to premium features, personalized mentoring, and exclusive content, we are unable to offer refunds once services have been accessed or utilized.

We believe in transparency and want to ensure you make an informed decision before purchasing.

Before You Purchase

We strongly encourage you to take advantage of the following resources before making a purchase:

📚 Review Our Features

Carefully review all features included in your subscription plan on our pricing page

💬 Ask Questions

Reach out to us with any questions or concerns before purchasing

🆓 Try Free Features

Use our free tier to understand how the platform works before upgrading

👥 Join Our Community

Connect with existing users on Discord to hear about their experiences

Subscription Cancellation

While we don't offer refunds, you can cancel your subscription at any time:

How to Cancel: You can cancel your subscription through your account settings or by contacting us
When It Takes Effect: Cancellation will take effect at the end of your current billing period
Access: You'll continue to have access to Pro features until the end of your paid period
No Partial Refunds: You will not be charged again after cancellation, but no refund will be provided for the remaining days of your current billing cycle

Exceptional Circumstances

In rare cases, we may consider refunds for exceptional circumstances such as:

Technical issues on our end that prevent you from accessing the service
Duplicate charges or billing errors
Unauthorized charges on your account

If you believe you qualify for an exceptional refund, please contact us immediately with detailed information about your situation.

Have Questions?

We want you to feel confident in your purchase decision. If you have any questions, concerns, or need clarification about our services before purchasing, please don't hesitate to reach out:

Email: hi@opensox.ai

Phone: +91 844-7500-346

Contact Page: opensox.ai/contact

Policy Updates

We reserve the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the new policy.